Transportation Authority warns public about E-ZPass scam
Wednesday, 16 July 2014 12:53

Public advised to delete “phishing”e-mail

 by Ben Boehl

    Most scams involve credit cards, health care or even contests, but the Maryland Transportation Authority (MdTA) is warning the public about a new scam that involves E-ZPass accounts.
    E-ZPass is an electronic toll collection system that allows motorists to prepay tolls by eliminating the need to stop at the toll plaza.
    The system is used throughout the state and the East Coast. E-ZPass is used by many local motorists who drive on the Key Bridge and the Fort McHenry and Baltimore Harbor tunnels.
    According to a MdTA press release, e-mails have been circulating asking E-ZPass customers to pay their debt toll online. The e-mails ask for personal information in what is known as “phishing.”
    MdTA advises the public to ignore and delete these e-mails, and sent out a sample of an e-mail that was in question.
    “You have not paid for driving on a toll road. This invoice is sent repeatedly, please service your debt in the shortest possible time. The invoice can be downloaded here,” the message read.

MdTA explained that E-ZPass Maryland does occasionally send out marketing e-mails for events, projects or surveys, but stressed that it would not send unsolicited e-mails demanding payment or request personal information such as credit card information, Social Security numbers, user names, passwords, etc.
    “If contacted via e-mail by anyone stating that they are from E-ZPass Maryland and they are seeking personal information, E-ZPass Maryland advises the public not to open or respond to the message,” said the MdTA. 
    “The safest thing to do is delete the e-mail. The public is urged to call the E-ZPass Maryland Customer Service Center at 1-888-321-6824 to report if they have been contacted by someone attempting to obtain personal information, or if they have any questions about their account information.”