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Website FAQs


Common Questions


What can I do or read for FREE on

All visitors to the website can see full events and classifieds. They can also read articles or special e-Editions that do not have the little key icon next to their headline or title.

All visitors can sign up for a website user account. Anyone can sign up to receive our newsletters by email.

With a website user account, you can contribute events to the online calendar, as well as news and photos.


What does the little key icon next to the headlines or e-Edition titles mean?

The little key icon indicates that a subscription is needed to read the article or view the e-Edition.


I have a subscription, but I can't read all the articles or the e-Edition - why?

Have you logged in to the website? If you have, your screen name will show up in the upper right corner, instead of the Sign Up and Log In buttons.

If you have a print subscription that you purchased over the phone, in person or by mail, please add your online access: Sign Up to create your user account or Log In if you already have a user account. Then click here to sign up for Print Subscribers Add Online.


I'm having trouble logging in - what can I do?

On the Log In page, try logging in with your email address rather than your screen name. 

If you have forgotten your password, click the "Forgot your password?" link under the Password field on the Log In page.


Why do I have to sign in every time I come back to the website?

The following is an overview of how the supported browsers (the latest versions of Chrome, Firefox, Internet Explorer on PC, and Safari on Mac) retain login credentials for our website.

Please keep in mind that retention of your login credentials happens in the browser on your computer or device. The configuration of individual browsers, and their extensions, add-ons, plugins, private browsing, etc can cause a wide range of browser behavior when it comes to staying signed on (or not) to any one website.

Browsers can store your credentials to either with a limited, built-in password 'manager', or by accepting login cookies from our website.

The built-in password 'manager', if enabled in the browser settings, usually will prompt you with a question when you log on to a site for the first time, such as "Do you want [browser name] to save your login information to" If you choose "Save Password", the browser will store it. If you choose "Never for this site" and you change your mind later, you will need to go into the settings and remove the site from the list of sites the browser will never to remember the password for. After that, the prompt should appear again and you can choose "Save Password".

Accepting the login cookies from our website starts with checking the "Remember me" box while signing in.

If you want to add exceptions for our website to an otherwise strict cookie policy in your browser settings, you will need to allow cookies for both and (the secure domain for user account activity).

Please note that "bookmarking" the site, or "adding to favorites", usually only retains the domain name, not the login credentials.

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